Privacy Policy

Last updated: June 16, 2025

1. Information We Collect

CrystalByte collects information necessary to provide our lead generation and social media advertising services:

Personal Information

• Contact information (name, email, phone number, business address)
• Business information (company name, industry, website)
• Marketing preferences and campaign objectives
• Payment and billing information

Lead Data

• Contact information of generated leads
• Lead interaction and engagement data
• Lead qualification scores and analytics
• Communication history and follow-up records

Technical Information

• Website usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

• Provide and improve our lead generation services
• Create and manage advertising campaigns
• Qualify and deliver leads to clients
• Analyze campaign performance and optimize results
• Communicate with clients about services and support
• Process payments and maintain billing records
• Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

CrystalByte does not sell personal information. We may share information in the following circumstances:

With Service Providers

We work with trusted third-party service providers who assist in delivering our services, including:

• Social media advertising platforms (Facebook, LinkedIn, Google, etc.)
• Analytics and tracking services
• Payment processing services
• Cloud hosting and data storage providers

For Legal Compliance

We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

CrystalByte implements comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure data centers and backup systems
• Incident response and breach notification procedures

5. Data Retention

We retain information for as long as necessary to provide services and comply with legal obligations:

• Client account information: Duration of service relationship plus 7 years
• Lead data: 3 years from generation date
• Campaign data: 5 years for performance analysis
• Financial records: 7 years as required by law

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Deliver targeted advertising and content

You can control cookie settings through your browser preferences.

8. International Data Transfers

CrystalByte is based in the United States. If you are located outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used, and the right to delete personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Miguel Navarrete Corrales
Privacy Officer
CrystalByte Technologies, Inc.
2601 S Loop 464 Rd, Monahans, TX 79756-9511
Email: [email protected]
Phone: +1 2012171547